Artygenie.Com understands that a art and more so when it is personalised has lot of value when shipped on time. As a matter of Policy Artygenie.Com processes orders amongst the fastest in the industry and uses only the best courier companies available. Further, Artygenie.Com makes every effort to get the approval on the artwork from the customer before sending the same for shipped. Artygenie.Com expects its customers to respond quickly so that the artwork can be shipped soonest possible. The Tracking id of the shipments sent are shared with the customers so that they may track and follow up with the courier companies directly. In case of delay by courier company every assistance is afforded to the customer however the legal responsibility of Artygenie.Com would deem to have been fulfilled after sending the shipment.